Halo @ Australian Sentinel
Australian Sentinel is a leading Halo Partner in the Asia Pacific.
We are experts in Enterprise Service Management, Technology Procurement, Managed Services and Project Services.
We are 100% Australian owned and we are based in Eastern Australian (Sydney head office). Our Halo consultants work from client site or in our offices in Barangaroo, Sydney, Santos Place, Brisbane and Southbank, Melbourne.
Australian Sentinel Offers: The Halo Platform (Licensing), On-Boarding and ongoing Augmentation as well as Bespoke Solutions
The unified service management solution, redefined for Enterprises demanding best in class results
User centric · Operationally sound · Scalable · Easy to run
Not just implemented—but embedded into how your organisation delivers services
Intuitive, all-inclusive PSA solution, built to transform and modernise the delivery of managed IT services
Commercially sound · Operationally efficient · Scalable · Easy to run
Not just “implemented”—but fit for how MSPs actually operate
Unify Customer facing teams to boost leads conversions and customer service with the all in one CRM
Adoptable · Reliable · Scalable · Aligned across Sales and Service
Not just a CRM—but a trusted system for managing customer relationships across the Halo ecosystem
- Halo cloud production instance
- Core Package Set-up
- Immediate Start
- Senior certified consultants, in country
- ITIL Starter Pack
- Tailored training materials
- Support during on-boarding
*Core Package inclusion: Set-up and configure the key parts of Halo every client needs, typical integrations set-up, training / coaching, typical go-live support activities
- Overview of Halo major components
- Accelerated go-live 4 week [Optional]
- Service desk setup
- Self‑service portal setup
- Workflow and automation
- Billing process assistance [Optional]
- ITIL Leading Practice & Automation
- Hyper-care Post go-live
- Full-scale phased migration
- Lead Architects & Specialists
- Double the training
- Customer Relationship Management Set-up
- Projects Set-up
- Quoting module guidance
- Dedicated Project Manager
Recurring monthly software‑consulting service focuses on providing ongoing expert guidance and hands‑on support to help a client optimise, enhance, and continually improve their software platforms—through activities such as configuration updates, workflow and automation tuning, analysis of business requirements, periodic solution reviews, documentation upkeep, and advisory on best‑practice adoption.
- Australian Sentinel Augmentation services
- Senior certified consultants, in country
- 12 month commitment, invoiced monthly
- Supplementing your Halo License, Halo 1st Line 24 hr Support, Customer Success Manager, Halo University
- 10 Halo Consultation Hours per annum
- Admin Assistance
- Access to our Documentation
- Annual New Feature Demos
- Annual Halo Assessment
- Annual Halo Roadmap
- Annual Business Review
- $AUD9,950 per annum
- 20 Halo Consultation Hours per annum
- Bi-Annual New Feature Demos, Business Review, Assessment and Roadmap Review
- Halo Program Schedule
- Dedicated Project Manager
- $AUD17,500 per annum
- 40 Bespoke Halo Consultation Hours (more)
- Quarterly New Feature Demos, Business Review, Assessment and Roadmap Review
- Halo Program Schedule
- Dedicated Project Manager
- Starts at $AUD29,500 per annum
Tim
Founder and Executive Director
“We want to see businesses getting the most out of their technology”
You will guided through our engagement by one or all of our Halo leaders…
Revanth
Head of Halo Delivery & CoE | Principal Halo Consultant
Alex
Head Ent Service Mgt | Principal Halo Consultant
Dan
Halo Consultant
Dodette
Halo Consultant
Leverage market-leading products, built on one platform. Harness the power of workflow automation with effortless, no-code setup.
Halo offers modern and intuitive ITSM, PSA and CRM software that is used by 300,000+ people worldwide. We’re committed to improving customer relationships and unlocking team productivity through digital workflows and automation.
Meet three out-of-the-box solutions, built on the HALO platform…
Intuitive, all-inclusive PSA solution, built to transform and modernise the delivery of managed IT services.
- Managed Service Providers
- Telecommunications
- Cloud Solution Providers
- Software Companies
The unified Enterprise Service Management solution, redefined for Enterprises demanding best-in-class results.
- IT Service Management
- Enterprise Service Management
- HR Service Management
- Facilities Service Management
Unify customer facing teams to boost leads, conversions and customer service with the all-in-one CRM.
- Customer Service Management
- Sales Pipeline Management
- Marketing Automation
- Customer Success Management